Terms of Service

Last updated 21 October 2026

1. Who you are contracting with

These terms cover the services described on paingwin.com: the Starter Session ($997), the Install ($5,000) and the Team Brain (scoped and quoted), provided by Rooks Pliner, trading as PAINGWiN (“I”, “me”). Contact: rooks@paingwin.com.

2. What each service is

The Starter Session is a single working session of about two hours, in which I:

The Install runs about 30 days and builds the full written memory of how you work, with six to eight recurring jobs and check-ins on days 7, 14 and 30. The Team Brain extends this across a team. For the Install and the Team Brain, we agree a short written scope before work starts, and that scope sits alongside these terms.

Anything not listed above or in an agreed scope is out of scope unless agreed in writing beforehand.

3. What is not included

Ongoing management, monitoring, support beyond the agreed check-ins, custom software development, and any third-party subscription fees. You are responsible for the cost of any AI service, software or platform the system runs on.

4. Price and payment

Prices are in US dollars: the Starter Session is $997 and the Install is $5,000, each payable before work starts unless we agree otherwise in writing. The Team Brain starts from $15,000 and is quoted in its written scope. If you move from the Starter Session to the Install or the Team Brain within 30 days, the $997 you paid comes off the price. The price quoted to you at the time of booking is the price you pay.

5. The 14-day money-back guarantee

If you’re not happy within 14 calendar days of the Starter Session, tell me and I will refund the full $997. No reason needed. Refund terms for the Install and the Team Brain are set out in their written scope.

6. Rescheduling and cancellation

You may reschedule at no cost with at least 48 hours’ notice. Cancel before the session and you receive a full refund. If I cancel or fail to deliver, you receive a full refund.

7. Your responsibilities

You confirm that you are authorised to grant access to the accounts and data you connect, and that doing so does not breach any agreement or obligation you are under. You are responsible for reviewing what the system produces before acting on it.

8. Ownership

Everything configured in your accounts belongs to you: the memory, the jobs, the documentation. I retain no ownership over it and no right to reuse your content. General methods, templates and know-how remain mine.

9. Output and reliance

The system uses third-party AI models. Its output can be wrong. It is a working aid, not professional advice, and it is not a substitute for your own judgement. You remain responsible for decisions made using it, and for reviewing anything sent on your behalf.

10. Limitation of liability

Nothing here limits liability for death, personal injury, or fraud. Otherwise, and to the extent the law permits, my total liability arising from any service is limited to the fee you paid for it. I am not liable for indirect or consequential loss, including lost profit, lost data or business interruption.

11. Confidentiality

I treat everything I see during our work as confidential and will not disclose it. A mutual NDA is available on request before we speak.

12. Changes and governing law

These terms may change; the version published when you book is the version that applies to you. If we ever disagree, we talk first. These terms are governed by the laws of the State of Israel, and the courts of Tel Aviv have exclusive jurisdiction.

Written in plain language on purpose. This is a summary of how I actually work, not a document designed to be unreadable. If your lawyer wants changes, send them and I’ll look at them before we start.

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